Navigating PSE Regulations for WiFi Services in Indonesia: A Comprehensive Guide

Nov 8, 2025 by miodeya.com 122 views

Navigating PSE Regulations for WiFi Services in Indonesia: A Comprehensive Guide

In an increasingly digital world, especially in a rapidly expanding market like Indonesia, the provision of reliable and secure internet access has become paramount. For any entity offering WiFi services, whether a sprawling hotel chain, a cozy cafe, or a public access point, understanding and complying with local regulations is not merely a bureaucratic hurdle but a fundamental requirement for sustainable operation. The Indonesian government, through the Ministry of Communication and Information Technology (KOMINFO), has established a robust framework for Penyelenggara Sistem Elektronik (PSE), or Electronic System Operators, to ensure a safe, fair, and secure digital environment. This comprehensive guide delves into the intricate world of PSE regulations specifically as they pertain to WiFi services in Indonesia, shedding light on what operators need to know to navigate this landscape successfully and align with the spirit of psewifiindonesiacomse.

PSE (Penyelenggara Sistem Elektronik) regulations are at the forefront of Indonesia’s digital governance, impacting a broad spectrum of online services. For WiFi providers in Indonesia, these regulations dictate everything from registration requirements to data handling and content moderation. The objective is multifaceted: to protect consumer rights, safeguard national data, prevent the dissemination of illegal content, and foster a healthy competitive environment among digital service providers. Ignoring these regulations can lead to severe penalties, including fines, service blocking, and even legal action, making compliance an absolute necessity. As Indonesia continues its journey towards becoming a powerhouse in the digital economy, the enforcement and scope of these regulations are constantly evolving, requiring operators to stay informed and agile. This article aims to provide a clear roadmap, demystifying the obligations and offering practical insights for existing and prospective WiFi service providers. By understanding the core tenets of PSE, businesses can not only ensure compliance but also leverage a strong regulatory stance to build trust with their users and enhance their operational integrity within the vibrant Indonesian digital ecosystem. The evolving regulatory framework underscores the importance of a proactive approach to compliance, ensuring that every psewifiindonesiacomse initiative is built on a solid legal foundation.

Understanding PSE: What Electronic System Operators Need to Know

The Mandate Behind PSE: Why Registration is Crucial

The mandate behind Penyelenggara Sistem Elektronik (PSE) stems from the Indonesian government’s commitment to creating a secure, ethical, and conducive digital environment for all its citizens. PSE regulations are primarily governed by Law No. 11 of 2008 concerning Information and Electronic Transactions, as amended by Law No. 19 of 2016 (UU ITE), and further elaborated by Government Regulation No. 71 of 2019 and KOMINFO Ministerial Regulation No. 5 of 2020 (as amended by No. 10 of 2021). These legal instruments define what constitutes an Electronic System Operator and outline their obligations. At its core, any individual or entity providing, managing, or facilitating electronic systems used by the public for communication, information exchange, or commercial transactions within Indonesia is considered a PSE. This broad definition encompasses a vast array of services, including social media platforms, e-commerce sites, financial technology applications, and, crucially, providers of public or commercial WiFi services.

For psewifiindonesiacomse entities, registration with KOMINFO is not merely a recommendation but a mandatory legal requirement. This registration serves several critical purposes. Firstly, it allows the government to map and monitor the digital services operating within its jurisdiction, ensuring accountability and transparency. Secondly, it facilitates the enforcement of data protection and privacy laws, which are increasingly vital in an era of massive data collection. Through registration, operators commit to adhering to standards that safeguard user data from misuse and unauthorized access. Thirdly, it enables the government to enforce content regulations, preventing the spread of illegal, harmful, or deceptive content online. For WiFi providers, this means taking responsibility for the content accessed through their networks, particularly concerning illegal activities or misinformation. The rationale is clear: by bringing all significant digital operators under a regulatory umbrella, Indonesia aims to protect its citizens, ensure national security, and foster a competitive yet responsible digital economy. The historical context of these regulations reflects Indonesia’s rapid digital transformation and the government’s proactive stance in managing its implications. Without proper registration, a psewifiindonesiacomse entity risks facing severe sanctions, including administrative fines, warnings, temporary access blocking, or even permanent blocking of services, underscoring the non-negotiable nature of this compliance step for all Electronic System Operators in Indonesia.

Scope and Application: Who is Affected by PSE WiFi Indonesia Compliance

The scope and application of PSE regulations for WiFi services in Indonesia are extensive, reaching beyond conventional internet service providers to include a wide array of businesses and organizations that offer internet access to the public or their clients. Essentially, any entity that provides an electronic system which is accessible by the public, even if indirectly through WiFi, must consider itself a Penyelenggara Sistem Elektronik (PSE). This includes, but is not limited to, a diverse range of establishments:

Hotels, resorts, and accommodation providers: Offering guest WiFi is standard, making these entities PSEs.
Cafes, restaurants, and eateries: Free WiFi is a common amenity, bringing them under the regulatory scope.
Co-working spaces and business centers: Providing internet access to members and clients is their core function.
Shopping malls and retail complexes: Public WiFi hot spots are increasingly common in these venues.
Public transportation hubs (airports, train stations): Offering connectivity to travelers.
Educational institutions: Universities and schools providing internet access to students and faculty.
Healthcare facilities: Hospitals and clinics offering WiFi to patients and visitors.
Private enterprises: Any company offering guest WiFi for visitors or partners falls into this category if their system is accessible by the public.

The key distinction lies in whether the WiFi network is purely for internal, private use among employees (and thus might not be considered a public PSE) or if it’s made available to the general public or external clients. If a WiFi network is advertised as a service or amenity, then it almost certainly falls under PSE compliance. The regulations aim to standardize practices across these various sectors, ensuring that regardless of where a user accesses WiFi in Indonesia, certain baseline standards of data protection, security, and content responsibility are met. This standardization is crucial for ensuring a consistent and safe user experience across the digital landscape of Indonesia. The psewifiindonesiacomse framework specifically targets these types of commercial and public WiFi offerings, requiring them to undertake the necessary registration and ongoing compliance measures. Understanding this broad application is the first critical step for any business or organization in Indonesia that provides internet connectivity, ensuring they proactively address their regulatory obligations rather than reactively respond to potential issues. The goal is not to stifle innovation but to ensure that digital expansion is managed responsibly and sustainably, safeguarding both individual users and national interests in the digital realm. Therefore, recognizing one’s role as an Electronic System Operator under these regulations is paramount for operating legally and ethically within the Indonesian digital ecosystem.

Key Compliance Requirements for WiFi Providers Under PSE

Registration Process and Documentation

The PSE registration process for psewifiindonesiacomse entities is a critical gateway to legal operation within Indonesia’s digital landscape. It involves a systematic approach, primarily conducted through the Online Single Submission (OSS) system, which serves as the central platform for business licensing in Indonesia. This system aims to streamline bureaucratic procedures, but successful navigation still requires careful attention to detail and thorough preparation of documentation. The initial step for any WiFi provider is to identify themselves as a PSE and register their electronic system. This means defining the scope of the WiFi service provided, its technical specifications, and its operational model.

Key documents and information typically required for registration include:

Company Legal Documents: This includes the company’s Articles of Association, business registration number (NIB), tax identification number (NPWP), and other foundational corporate documents.
Director/Shareholder Information: Details of the company’s leadership and ownership structure.
Technical Description of the Electronic System: For WiFi providers, this entails providing a clear outline of the WiFi network’s architecture, how user data is collected and processed (if applicable), security measures in place, and the geographical scope of the service. This should articulate the system’s capacity to comply with data retention and access requests from authorities.
Privacy Policy and Terms of Service: A comprehensive privacy policy outlining how user data is collected, used, stored, and protected, along with clear terms of service that users must agree to. This must be accessible to users before they connect to the WiFi.
Commitment to Compliance: A formal statement or commitment to comply with all relevant Indonesian laws and regulations, including data protection, content moderation, and cooperation with law enforcement.
Server Location Information: Details regarding where user data is stored, especially if any data is localized within Indonesia, which is often a preferred or required practice for certain types of data.

Common pitfalls during this process often include incomplete documentation, misinterpreting the scope of the PSE definition, or a lack of clarity in technical descriptions. To navigate these challenges efficiently, it is highly advisable for psewifiindonesiacomse entities to engage with legal or regulatory consultants who specialize in Indonesian digital law. They can ensure all submissions are accurate and compliant with the latest regulations. The OSS system, while simplifying the submission, still requires precise input and adherence to format. Post-submission, KOMINFO may review the application and request further information or clarifications. Successful registration signifies that the WiFi provider has officially committed to upholding the standards set by the Indonesian government, thus legitimizing their operation and minimizing the risk of future regulatory issues. This meticulous approach to registration is fundamental for establishing a secure and trusted digital infrastructure for WiFi users in Indonesia.

Data Protection and Privacy Standards

For psewifiindonesiacomse providers, data protection and privacy standards are not just a regulatory checkbox but a cornerstone of user trust and operational integrity. Indonesia’s commitment to safeguarding personal information is enshrined in various legal frameworks, most notably the Personal Data Protection Law (UU PDP), which came into full effect, aligning Indonesia closer to international standards such as GDPR. This law significantly impacts how WiFi providers in Indonesia must handle user data. Providers are obligated to implement robust measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

Key aspects of data protection for WiFi providers include:

User Consent: Before collecting any personal data, explicit and informed consent from the user is mandatory. This means clearly stating what data is being collected (e.g., MAC addresses, usage patterns, login credentials), why it’s being collected, and how it will be used. This consent should be obtained through clear privacy policies and terms of service presented to users upon connecting to the WiFi network.
Data Minimization: Providers should only collect data that is necessary for the provision of the WiFi service or for legitimate business purposes. Excessive data collection is discouraged and may be deemed non-compliant.
Data Storage and Localization: While the UU PDP does not strictly mandate data localization for all types of data, it heavily emphasizes data security. For critical data, storing it within Indonesia is often preferred or required. Providers must ensure that data, wherever stored, is protected with adequate technical and organizational security measures, including encryption and access controls.
Data Retention: There should be clear policies on how long data is retained, in compliance with legal requirements and business needs. Data should not be kept longer than necessary.
User Rights: Individuals have rights concerning their data, including the right to access, rectify, or erase their personal data, and the right to withdraw consent. WiFi providers must establish mechanisms for users to exercise these rights.
Security Measures: Implementing strong cybersecurity measures is paramount. This includes secure network configurations, regular security audits, intrusion detection systems, and employee training on data handling best practices. Protecting the WiFi network itself from unauthorized access and cyber threats is also a crucial part of data protection.
Breach Notification: In the event of a data breach, psewifiindonesiacomse entities are generally required to notify affected users and relevant authorities (e.g., KOMINFO) within a specified timeframe, demonstrating transparency and accountability.

Adherence to these standards is not just about avoiding penalties; it’s about building trust with users. In an era where data privacy is a growing concern, a WiFi provider known for its strong data protection practices can gain a significant competitive advantage. Failing to comply can result in severe penalties under UU PDP, including administrative sanctions, fines, and even criminal charges in serious cases. Therefore, a thorough understanding and proactive implementation of these data protection and privacy standards are absolutely essential for any WiFi service provider in Indonesia operating under the PSE framework.

Content Monitoring and Law Enforcement Cooperation

The aspect of content monitoring and cooperation with law enforcement represents one of the more sensitive and legally complex areas for psewifiindonesiacomse providers operating under Indonesia’s PSE regulations. While the primary goal of providing WiFi is to facilitate connectivity, operators are also mandated to contribute to a safe digital environment, which includes preventing the dissemination of illegal or harmful content and assisting authorities in legitimate investigations. This obligation is rooted in the UU ITE and subsequent regulations, which empower KOMINFO to enforce content restrictions.

Key responsibilities in this domain include:

Proactive Content Moderation (Self-filtering): PSEs are expected to take proactive measures to prevent the spread of illegal content through their systems. For WiFi providers, this might involve implementing basic content filtering solutions to block access to known illegal websites (e.g., gambling sites, pornography, sites promoting radicalism or hate speech) as identified by KOMINFO or international blacklists. While not expected to police every single byte of traffic, psewifiindonesiacomse operators must demonstrate a commitment to preventing misuse of their services for illegal activities.
Responding to Government Requests: A crucial part of PSE compliance is the obligation to cooperate with law enforcement agencies and KOMINFO when presented with official requests for user data or content removal. This can include requests for IP addresses, connection logs, or other identifiable information related to specific users suspected of illegal activities. Providers must establish clear internal protocols for handling such requests legally and efficiently, ensuring data is provided only upon valid legal warrants or official directives.
Content Removal Obligations: If KOMINFO or law enforcement identifies specific content accessible via a WiFi network that violates Indonesian law (e.g., defamation, hate speech, terrorism propaganda, child exploitation), the PSE is obligated to remove or block access to that content promptly. For WiFi providers, this means having the technical capability to block specific URLs or services if directed.
Data Retention for Investigation: PSE regulations often stipulate minimum data retention periods for certain types of metadata (e.g., connection logs, timestamps, IP addresses assigned). This data is crucial for law enforcement to trace illegal activities. WiFi providers must ensure their systems are capable of logging and securely storing this information for the mandated duration, usually between 3 to 6 months, though specific requirements can vary.
Balancing Privacy and Security: This area often presents a delicate balance between respecting user privacy and fulfilling national security or law enforcement obligations. psewifiindonesiacomse providers must ensure that while they cooperate with authorities, they do so strictly within the bounds of the law, avoiding overreach that could infringe on legitimate user rights. Transparency in their privacy policy about such cooperation (without revealing sensitive operational details) can also help build user trust.

Failing to comply with requests from law enforcement or KOMINFO for content removal or data disclosure can lead to severe penalties, including service blocking and legal prosecution. Therefore, a robust framework for handling these obligations, backed by appropriate technical capabilities and legal counsel, is absolutely critical for any WiFi provider operating in Indonesia. This ensures that while connectivity thrives, it does so responsibly and safely within the confines of Indonesian law.

Challenges and Opportunities for `psewifiindonesiacomse`

Overcoming Operational Hurdles

For WiFi providers in Indonesia, navigating the landscape of psewifiindonesiacomse brings with it a unique set of operational hurdles that demand strategic planning and robust execution. While the benefits of compliance are clear, the path can be fraught with complexities, particularly for smaller businesses or those unfamiliar with digital regulations. One of the primary challenges lies in the technical implementation of compliance requirements. This includes setting up systems for secure user authentication, robust data encryption, and efficient log management for data retention as mandated by PSE regulations. Many existing WiFi infrastructures might not be designed with these stringent requirements in mind, necessitating significant upgrades or overhauls. This can be costly, involving investments in new hardware, software, and skilled IT personnel, which might be a substantial burden for micro, small, and medium enterprises (MSMEs) that typically offer guest WiFi services.

Another significant hurdle is maintaining robust cybersecurity measures. PSE regulations emphasize the protection of user data, requiring providers to implement sophisticated safeguards against cyber threats. This includes regular security audits, vulnerability assessments, and protection against various forms of cyber-attacks that could compromise user privacy or network integrity. The dynamic nature of cyber threats means that security measures cannot be a one-time setup but require continuous monitoring, updates, and adaptation. For psewifiindonesiacomse entities, keeping pace with evolving threats and investing in advanced security solutions can be a continuous drain on resources, both financial and human.

Furthermore, managing user data in compliance with UU PDP and other privacy laws presents its own set of challenges. Obtaining explicit user consent, ensuring data minimization, and handling data access/erasure requests require well-defined processes and an understanding of legal nuances. Many businesses may lack the internal expertise to draft comprehensive privacy policies or implement compliant data handling procedures, leading to potential missteps. The administrative burden of documenting compliance efforts, responding to regulatory inquiries, and staying updated with legislative changes also adds to the operational complexity. Finally, the aspect of content monitoring and cooperation with law enforcement, as discussed previously, can be operationally demanding. Implementing effective content filtering, responding to blocking requests, and providing accurate data for investigations requires technical capabilities and trained personnel who understand the legal boundaries. Overcoming these hurdles requires a strategic approach that involves not just financial investment but also a commitment to ongoing training, clear internal policies, and, often, external legal and technical consultation to ensure that WiFi operations in Indonesia remain seamlessly compliant with all PSE directives.

Leveraging Compliance for Business Growth

While PSE compliance for psewifiindonesiacomse entities presents undeniable challenges, it also opens up significant opportunities for business growth and differentiation. Far from being a mere regulatory burden, strategic adherence to these standards can be leveraged as a powerful competitive advantage in the crowded Indonesian digital market. Firstly, building trust with users is perhaps the most immediate and impactful benefit. In an era where data privacy concerns are paramount, a WiFi provider that demonstrably complies with stringent data protection laws like UU PDP signals to its users a commitment to their privacy and security. This transparency and reliability can significantly enhance user confidence, encouraging repeat usage and positive word-of-mouth referrals. For hotels, cafes, or co-working spaces, this means guests and customers are more likely to connect to a WiFi network they perceive as safe and responsible, potentially boosting customer loyalty and engagement.

Secondly, enhancing brand reputation is a direct outcome of robust compliance. Businesses known for their ethical practices and adherence to legal standards are viewed more favorably by the public and by potential partners. For a psewifiindonesiacomse entity, having a clear and public commitment to PSE registration and data security can elevate its brand image, distinguishing it from competitors who may be operating in a grey area or are less diligent about their legal obligations. This strong reputation can attract more business, as both consumers and corporate clients increasingly prioritize working with ethical and legally compliant service providers.

Thirdly, ensuring operational stability by avoiding penalties is a crucial, albeit foundational, opportunity. By proactively complying with PSE regulations, WiFi providers mitigate the significant risks associated with non-compliance, such as hefty fines, service blocking, and legal battles. Avoiding these disruptions ensures continuous operation, protects revenue streams, and preserves the brand’s standing. This stability allows businesses to focus on innovation and service improvement rather than being entangled in legal complications. Furthermore, being a registered and compliant PSE can facilitate partnerships and collaborations with other regulated entities or larger corporations that prioritize working with legally sound partners. It opens doors to new business opportunities that might be inaccessible to non-compliant operators.

Finally, for psewifiindonesiacomse operators, compliance can foster a culture of best practices and continuous improvement. The processes established for PSE registration, data management, and security often lead to more efficient and secure internal operations overall. This foundational strength can drive innovation in service delivery, lead to better internal controls, and ultimately create a more resilient and future-proof business model. By embracing PSE compliance not as an obligation but as an opportunity, WiFi providers in Indonesia can strategically position themselves for long-term growth and success in the dynamic digital economy.

The Future Landscape of PSE and WiFi in Indonesia

Emerging Trends and Regulatory Updates

The future landscape of PSE regulations and WiFi services in Indonesia is characterized by dynamic evolution, driven by rapid technological advancements and the government’s ongoing commitment to strengthening its digital governance framework. For psewifiindonesiacomse entities, staying abreast of these emerging trends and potential regulatory updates is not just prudent but essential for long-term operational viability. One significant trend is the continuous refinement and stricter enforcement of the Personal Data Protection Law (UU PDP). As data breaches become more prevalent globally, KOMINFO is likely to increase its oversight and apply more rigorous standards for data handling, potentially introducing more prescriptive rules on data localization, cross-border data transfers, and user rights. WiFi providers can anticipate more detailed compliance requirements for their privacy policies and data management systems, necessitating flexible and adaptable internal processes.

Technological advancements in WiFi itself will also influence the regulatory environment. The rollout of WiFi 6E and the integration of 5G networks are leading to faster, more reliable, and higher-capacity internet access. As these technologies become more widespread, regulators may introduce specific guidelines related to their security, interference management, and potentially even their energy consumption, especially for large-scale public deployments. The blurring lines between traditional fixed broadband, mobile networks, and WiFi could also lead to a harmonization of regulations across these different connectivity methods, further impacting psewifiindonesiacomse operators who might find themselves under broader telecommunications regulatory umbrellas.

Another emerging trend is the increased focus on digital literacy and user awareness. While providers are responsible for security and compliance, there’s a growing push for users to be more informed about their digital rights and responsibilities. Regulatory bodies might mandate clearer and more accessible disclosure of data practices by WiFi providers, empowering users to make more informed choices about their online privacy. Furthermore, the Indonesian government’s push for a stronger national digital economy could lead to incentives or preferential treatment for compliant local PSEs, fostering innovation while ensuring adherence to national interests. International cooperation on cybersecurity and data governance could also influence future Indonesian regulations, requiring psewifiindonesiacomse entities to align with global best practices while respecting local legal frameworks.

Finally, the regulatory framework is becoming increasingly responsive to new digital threats and societal needs. As new forms of cybercrime or harmful content emerge, KOMINFO is likely to update its directives for content moderation and law enforcement cooperation. This dynamic environment means that WiFi providers cannot afford a static approach to compliance; they must cultivate a culture of continuous learning, adaptation, and proactive engagement with regulatory changes to ensure their operations remain robust, secure, and fully aligned with the evolving digital landscape of Indonesia.

Best Practices for Sustainable PSE WiFi Operations

To ensure sustainable PSE WiFi operations in the dynamic Indonesian digital landscape, psewifiindonesiacomse providers must adopt a proactive and holistic approach that integrates compliance, security, and user satisfaction. Moving beyond mere obligation, these best practices lay the groundwork for long-term success and resilience in a rapidly evolving regulatory and technological environment. Firstly, prioritize ongoing education and awareness for all staff involved in WiFi service provision. Regular training sessions on the latest PSE regulations, UU PDP updates, and cybersecurity best practices are crucial. This ensures that everyone, from IT administrators to customer service personnel, understands their role in maintaining compliance and protecting user data. A well-informed team is the first line of defense against both regulatory breaches and security threats.

Secondly, invest in robust and scalable technical infrastructure. This means not only meeting current regulatory requirements for data logging, security, and content filtering but also anticipating future needs. Opt for network solutions that allow for easy upgrades, secure configurations, and efficient management of user access and data flows. Implementing strong encryption protocols (e.g., WPA3 for WiFi), deploying firewalls, and utilizing intrusion detection systems are fundamental. For psewifiindonesiacomse entities, this technical foundation ensures that all data traffic is protected and auditable, aligning with the highest standards of digital security.

Thirdly, develop clear, user-friendly, and legally compliant privacy policies and terms of service. These documents should be easily accessible to users before they connect to the WiFi network and should clearly articulate what data is collected, how it’s used, and what rights users have. Transparency builds trust. It is advisable to have these documents regularly reviewed by legal counsel specializing in Indonesian digital law to ensure they remain current and comprehensive. A simplified explanation alongside the legal text can greatly enhance user understanding and satisfaction.

Fourthly, establish a dedicated compliance officer or team, especially for larger operations. This individual or group would be responsible for monitoring regulatory changes, overseeing compliance efforts, handling government requests, and conducting internal audits. For smaller businesses, this role might fall to a key manager or external consultant. Having a designated point person streamlines compliance efforts and ensures accountability within the organization.

Finally, foster a culture of continuous improvement and proactive engagement with the regulatory ecosystem. This involves actively participating in industry forums, staying connected with KOMINFO’s announcements, and even providing feedback on proposed regulations. By viewing compliance as an ongoing journey rather than a one-time event, psewifiindonesiacomse operators can not only adapt to changes but also contribute to shaping a more robust and fair digital future for WiFi users in Indonesia. These best practices are not just about avoiding penalties; they are about building a reputation for reliability, security, and ethical operation, which are invaluable assets in today’s competitive digital economy.

Conclusion

Navigating the complex landscape of PSE regulations for WiFi services in Indonesia is a critical imperative for any operator aiming for sustainable success in the nation’s burgeoning digital economy. As highlighted throughout this comprehensive guide, the journey from initial registration to ongoing compliance with data protection, content monitoring, and law enforcement cooperation demands a strategic, informed, and proactive approach. The framework, embodied by the spirit of psewifiindonesiacomse, is designed to foster a secure and responsible digital environment, protecting both consumers and national interests.

While challenges such as technical implementation costs, cybersecurity vigilance, and administrative burdens are undeniable, they are far outweighed by the opportunities presented by stringent compliance. By diligently adhering to PSE regulations, WiFi providers can unlock significant benefits, including enhanced user trust, a bolstered brand reputation, operational stability, and a competitive edge in the marketplace. Furthermore, embracing compliance as a driver for best practices fosters a culture of continuous improvement, leading to more resilient and future-proof business models.

The dynamic nature of technology and regulation in Indonesia means that the landscape will continue to evolve. WiFi providers must remain agile, staying informed about emerging trends and regulatory updates, and continuously adapting their strategies and infrastructures. By prioritizing ongoing education, investing in robust technology, maintaining transparent policies, and fostering a dedicated compliance culture, psewifiindonesiacomse entities can not only meet their legal obligations but also thrive as trusted pillars of Indonesia’s digital future. Ultimately, a commitment to PSE compliance is not just about avoiding sanctions; it’s about contributing to a safer, more reliable, and more prosperous digital ecosystem for everyone in Indonesia.